When will my order be dispatched?
We will always make your brownies fresh the day before we send them to you. Once your order is placed, it will be processed within 2-3 working days and dispatched via next working day delivery (Monday-Friday) with DPD.
Please be aware that as we are a small business we can sometimes get inundated with orders, which may extend processing times. We will endeavor to notify you of any delays as soon as possible if this occurs.
How much is delivery?
Local Collection in Paisley = FREE
DPD Next Working Day Delivery (Monday-Friday) = £4.99
How long does it take for delivery?
Once your order has been dispatched, your brownies will normally arrive the following working day (Monday-Friday), however, please be aware that this may extend to 2 working days depending on the courier's service capacity.
***Any orders Dispatched on Thursday/Friday may arrive the following Monday or Tuesday as per standard delivery timescales.***
For further information about delivery and tracking, please visit DPD.
Do I need to be at home to receive my order?
Yes, you will need to be at home as our brownie packages do not fit through standard letterboxes. DPD comes with tracking, so you can check on your parcel’s progress or you can make alternative delivery arranges directly via the DPD website.
Do you deliver to countries outside the UK?
At this moment in time, we only ship to UK addresses. However, we do have plans to deliver to countries outside the UK in the future!
I have not received my brownies and it has been more than 2 working days since dispatch. Where are they?
In the extremely rare instance that your brownies do not arrive in time, please contact DPD directly in the first instance and provide them with your tracking order tracking number. You may also wish to contact their Customer Service Team via telephone on 0121 275 0500 and additional contact details can be found via this link.
If for any reason the team at DPD is unable to assist you, please get in contact with us as soon as possible. You can find our contact details here.